Story
SAP
Flight CentreFlight Centre Uses SAP SuccessFactors for Procurement
Flight Centre, a consumer discretionary organization in Australia, uses SAP SuccessFactors from SAP to support source to pay for procurement and AP.
Value results
| Category | Value result |
|---|---|
| Capability | Procurement and AP work from the same SAP SuccessFactors record for procurement and payables |
| Capability | Procurement and payables can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for procurement and payables |
Story
Inside Flight Centre, source to pay used to depend on whoever still had the latest file. That pattern is common in consumer discretionary groups working out of Australia. Procurement and AP needed a system that would still make sense after the original project team moved on.
Flight Centre uses SAP SuccessFactors from SAP as the working layer for procurement and payables. SAP is the global leader in enterprise resource planning software, with S/4HANA, business technology platform services, and industry cloud applications. The practical change is simple: source to pay has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Flight Centre gets from SAP is a durable place to run source to pay and a way for procurement and AP to see the same procurement and payables at the same time.
