Story
monday.com
ExperianExperian Brings Cross-team Delivery onto monday.com
Experian, an information technology organization in the United States, uses monday dev from monday.com to support program management for project and operations leads.
Experian asked for a cleaner operating picture of cross-team delivery. monday.com is what they run.
“Information Technology work at Experian spans more than one site, even when headquarters sits in the United States.”
“Project and operations leads asked for a shared way to run program management without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Program management stays visible to adjacent teams through monday dev |
| Capability | Project and operations leads work from the same monday dev record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
Story
Information Technology work at Experian spans more than one site, even when headquarters sits in the United States. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
monday.com (monday dev) is what they standardized on. monday.com is a Work OS used to build workflows for projects, CRM, development, and service on a visual board model. Experian uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
