Story
Expedia Standardizes Procurement on Coupa
Expedia, a consumer discretionary organization in the United States, uses Coupa Pay from Coupa to support source to pay for procurement and AP.
Value results
| Category | Value result |
|---|---|
| Capability | Source to pay stays visible to adjacent teams through Coupa Pay |
| Capability | Procurement and AP work from the same Coupa Pay record for procurement and payables |
| Capability | Procurement and payables can be reviewed without waiting on a personal export |
Story
Expedia is based in the United States and runs consumer discretionary operations at a scale where procurement and payables cannot live in side channels. Procurement and AP were reconciling competing copies of the same work, which slowed source to pay and hid who owned the next step.
The company runs source to pay on Coupa, with Coupa Pay as the product procurement and AP actually open. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. For Expedia, that means procurement and AP can open one workflow, see procurement and payables, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for procurement and payables.