Story
Emerson Electric Uses ThingWorx for Product Design
Emerson Electric, an industrials organization in the United States, uses ThingWorx from PTC to support engineering design for design engineers.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for product design |
| Capability | Engineering design stays visible to adjacent teams through ThingWorx |
| Capability | Design engineers work from the same ThingWorx record for product design |
Story
Industrials work at Emerson Electric spans more than one site, even when headquarters sits in the United States. Product design was splitting across regional habits. Design engineers asked for a shared way to run engineering design without freezing local judgment.
PTC (ThingWorx) is what they standardized on. PTC provides product lifecycle management, CAD, and industrial IoT software used by manufacturers to design and service products. Emerson Electric uses it as the system of record for product design, with design engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.