Story
Elastic at Yazaki: Log Investigation
Yazaki, a consumer discretionary organization in Japan, uses Kibana from Elastic to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in incident response sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Kibana is the governed place on-call engineers use for incident response |
| Capability | New joiners can see how incident response actually runs |
Story
Yazaki grew log investigation faster than the local tools around it. From Japan, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. On-call engineers were the ones stitching the picture together by hand.
Rolling out Kibana put incident response on Elastic. Elastic builds search, observability, and security software on Elasticsearch, used to find information and investigate operational data. Yazaki keeps the product in the path where work already happens, so on-call engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier incident response. Log investigation is easier to inspect, and adjacent groups can join on-call engineers without a guided tour of someone's desktop.