Story
Dynatrace Runs Real-time Operations with Qlik
Dynatrace, an information technology organization in the United States, uses Qlik Answers from Qlik to support real-time operations for platform engineers.
Value results
| Category | Value result |
|---|---|
| Capability | Event streams can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for event streams |
| Capability | Real-time operations stays visible to adjacent teams through Qlik Answers |
Story
Dynatrace grew event streams faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Platform engineers were the ones stitching the picture together by hand.
Rolling out Qlik Answers put real-time operations on Qlik. Qlik provides analytics and data integration software, including Qlik Sense and Talend, for interactive analysis and pipelines. Dynatrace keeps the product in the path where work already happens, so platform engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier real-time operations. Event streams is easier to inspect, and adjacent groups can join platform engineers without a guided tour of someone's desktop.