Story
DocuSign
CopperDocuSign Supports Program Management at Copper
Copper, an information technology organization in the United States, uses DocuSign eSignature from DocuSign to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Program management stays visible to adjacent teams through DocuSign eSignature |
| Capability | Project and operations leads work from the same DocuSign eSignature record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
Story
Copper grew cross-team delivery faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Project and operations leads were the ones stitching the picture together by hand.
Rolling out DocuSign eSignature put program management on DocuSign. DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing. Copper keeps the product in the path where work already happens, so project and operations leads do not context-switch into a graveyard system used only for audits.
The visible result is steadier program management. Cross-team delivery is easier to inspect, and adjacent groups can join project and operations leads without a guided tour of someone's desktop.
