Story
DocuSign at Lowe's: Distributed Meetings
Lowe's, a consumer discretionary organization in the United States, uses Notary from DocuSign to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Notary is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Lowe's grew distributed meetings faster than the local tools around it. From the United States, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. Employees and partners were the ones stitching the picture together by hand.
Rolling out Notary put hybrid collaboration on DocuSign. DocuSign provides electronic agreement software so organizations can prepare, sign, and manage contracts without paper routing. Lowe's keeps the product in the path where work already happens, so employees and partners do not context-switch into a graveyard system used only for audits.
The visible result is steadier hybrid collaboration. Distributed meetings is easier to inspect, and adjacent groups can join employees and partners without a guided tour of someone's desktop.