Story
Zoom
Dick's Sporting GoodsDick's Sporting Goods Adopts Zoom for Agreement Management
Dick's Sporting Goods, a consumer discretionary organization in the United States, uses Zoom AI Companion from Zoom to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in agreement management sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Zoom AI Companion is the governed place legal and business owners use for agreement management |
| Capability | New joiners can see how agreement management actually runs |
Story
Dick's Sporting Goods did not need another dashboard that nobody opened. It needed agreement management to move. In the United States, legal and business owners already knew where contract routing went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Zoom AI Companion from Zoom is now in that path. Zoom provides video meetings, phone, and contact center products used for internal collaboration and customer conversations. The company treats it as production tooling for agreement management, which is why legal and business owners live in it rather than exporting from it once a quarter.
Dick's Sporting Goods can show how contract routing is handled today. That is the value: a repeatable way to run agreement management on software the rest of the industry already recognizes.
