Story
Workday
DentsuDentsu Uses Workday Adaptive Planning for Payroll
Dentsu, a communication services organization in Japan, uses Workday Adaptive Planning from Workday to support pay operations for payroll teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because payroll processing has a clear owner |
| Productivity | Handoffs in pay operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how pay operations actually runs |
Story
Communication Services work at Dentsu spans more than one site, even when headquarters sits in Japan. Payroll processing was splitting across regional habits. Payroll teams asked for a shared way to run pay operations without freezing local judgment.
Workday (Workday Adaptive Planning) is what they standardized on. Workday delivers cloud human capital management and financials used to run core HR, payroll, planning, and accounting on one system. Dentsu uses it as the system of record for payroll processing, with payroll teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
