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storyJapanCommunication ServicesProductivityRisk and compliance

Story

Cisco@Dentsu

Dentsu Brings Application Traffic onto Cisco

Dentsu, a communication services organization in Japan, uses ThousandEyes from Cisco to support application delivery for network and app owners.

Value results

CategoryValue result
ProductivityFewer stalled items because application traffic has a clear owner
ProductivityHandoffs in application delivery sit in a shared queue instead of a mailbox trail
Risk and complianceThousandEyes is the governed place network and app owners use for application delivery

Story

Communication Services work at Dentsu spans more than one site, even when headquarters sits in Japan. Application traffic was splitting across regional habits. Network and app owners asked for a shared way to run application delivery without freezing local judgment.

Cisco (ThousandEyes) is what they standardized on. Cisco provides networking, collaboration, and security products that connect offices, data centers, and hybrid work. Dentsu uses it as the system of record for application traffic, with network and app owners as the primary operators and other groups coming in through the same queue.

Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.

Relationship map

Dentsu uses Cisco, Cartesia, Workday, Twilio. Shared with 8x8, Ahold Delhaize, Air Liquide, Albemarle, Alteryx. Industry: Communication Services. Value: Productivity, Risk and compliance. Drag nodes, filter types, or expand a node to follow more commonalities.

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