Story
Coupa
DeloitteDeloitte Uses Community.ai for Financial Close
Deloitte, a financials organization in the United Kingdom, uses Community.ai from Coupa to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for financial close |
| Capability | Record to report stays visible to adjacent teams through Community.ai |
| Capability | Controllers and shared services work from the same Community.ai record for financial close |
Story
Financials work at Deloitte spans more than one site, even when headquarters sits in the United Kingdom. Financial close was splitting across regional habits. Controllers and shared services asked for a shared way to run record to report without freezing local judgment.
Coupa (Community.ai) is what they standardized on. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. Deloitte uses it as the system of record for financial close, with controllers and shared services as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
