Story
SS&C
DeloitteDeloitte Modernizes Policy and Claims with SS&C
Deloitte, a financials organization in the United Kingdom, uses SS&C Advent from SS&C to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for policy and claims |
| Capability | Insurance operations stays visible to adjacent teams through SS&C Advent |
| Capability | Underwriters and claims handlers work from the same SS&C Advent record for policy and claims |
Story
Deloitte grew policy and claims faster than the local tools around it. From the United Kingdom, financials teams still had to serve customers and internal partners who expected a straight answer. Underwriters and claims handlers were the ones stitching the picture together by hand.
Rolling out SS&C Advent put insurance operations on SS&C. SS&C Technologies delivers software and services for investment management, healthcare administration, and intelligent automation. Deloitte keeps the product in the path where work already happens, so underwriters and claims handlers do not context-switch into a graveyard system used only for audits.
The visible result is steadier insurance operations. Policy and claims is easier to inspect, and adjacent groups can join underwriters and claims handlers without a guided tour of someone's desktop.
