Story
Datadog
HanwhaDatadog at Hanwha: Application Health
Hanwha, an industrials organization in South Korea, uses Bits AI from Datadog to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Capability | SREs and developers work from the same Bits AI record for application health |
| Capability | Application health can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for application health |
Story
Hanwha grew application health faster than the local tools around it. From South Korea, industrials teams still had to serve customers and internal partners who expected a straight answer. SREs and developers were the ones stitching the picture together by hand.
Rolling out Bits AI put production support on Datadog. Datadog is an observability platform that unifies metrics, traces, logs, and security signals for cloud applications. Hanwha keeps the product in the path where work already happens, so SREs and developers do not context-switch into a graveyard system used only for audits.
The visible result is steadier production support. Application health is easier to inspect, and adjacent groups can join SREs and developers without a guided tour of someone's desktop.
