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Salesforce@Dassault Aviation

Dassault Aviation Adopts Salesforce for Revenue Operations

Dassault Aviation, an industrials organization in France, uses Data Cloud from Salesforce to support revenue operations for sellers and partner managers.

Value results

CategoryValue result
RevenueRevenue operations stays visible to adjacent teams through Data Cloud
InsightSellers and partner managers work from the same Data Cloud record for pipeline and account data
CapabilityNamed workflow replaces ad hoc routing for pipeline and account data

Story

Inside Dassault Aviation, revenue operations used to depend on whoever still had the latest file. That pattern is common in industrials groups working out of France. Sellers and partner managers needed a system that would still make sense after the original project team moved on.

Dassault Aviation uses Data Cloud from Salesforce as the working layer for pipeline and account data. Salesforce is the enterprise customer relationship platform for sales, service, marketing, and customer data, with Slack as the collaboration layer. The practical change is simple: revenue operations has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What Dassault Aviation gets from Salesforce is a durable place to run revenue operations and a way for sellers and partner managers to see the same pipeline and account data at the same time.

Relationship map

Dassault Aviation uses Salesforce, Dataiku, SAS, Coupa, AVEVA. Shared with 1Password, AB InBev, Adidas, Ahold Delhaize, American Airlines. Industry: Industrials. Value: Revenue, Insight, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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