Story
CyberArk
Mass General BrighamCyberArk Supports Remote Access at Mass General Brigham
Mass General Brigham, a health care organization in the United States, uses Privilege Cloud from CyberArk to support remote access for network and IT.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because private application access has a clear owner |
| Productivity | Handoffs in remote access sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Privilege Cloud is the governed place network and IT use for remote access |
Story
Mass General Brigham grew private application access faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. Network and IT were the ones stitching the picture together by hand.
Rolling out Privilege Cloud put remote access on CyberArk. CyberArk focuses on privileged access and identity security so organizations can control high-risk credentials and machine identities. Mass General Brigham keeps the product in the path where work already happens, so network and IT do not context-switch into a graveyard system used only for audits.
The visible result is steadier remote access. Private application access is easier to inspect, and adjacent groups can join network and IT without a guided tour of someone's desktop.
