Story
Oracle
CriteoCriteo Adopts Oracle for Order to Cash
Criteo, a communication services organization in France, uses NetSuite from Oracle to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for order management |
| Capability | Order to cash stays visible to adjacent teams through NetSuite |
| Capability | Order desk and finance work from the same NetSuite record for order management |
Story
Inside Criteo, order to cash used to depend on whoever still had the latest file. That pattern is common in communication services groups working out of France. Order desk and finance needed a system that would still make sense after the original project team moved on.
Criteo uses NetSuite from Oracle as the working layer for order management. Oracle delivers enterprise applications, databases, and cloud infrastructure, including Fusion Cloud ERP and Oracle Cloud Infrastructure. The practical change is simple: order to cash has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Criteo gets from Oracle is a durable place to run order to cash and a way for order desk and finance to see the same order management at the same time.
