Story
Coupa
Danske BankCoupa Supports Order to Cash at Danske Bank
Danske Bank, a financials organization in Denmark, uses Coupa Total Spend Management from Coupa to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Cost | Order to cash stays visible to adjacent teams through Coupa Total Spend Management |
| Cost | Order desk and finance work from the same Coupa Total Spend Management record for order management |
| Capability | Order management can be reviewed without waiting on a personal export |
Story
Danske Bank grew order management faster than the local tools around it. From Denmark, financials teams still had to serve customers and internal partners who expected a straight answer. Order desk and finance were the ones stitching the picture together by hand.
Rolling out Coupa Total Spend Management put order to cash on Coupa. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. Danske Bank keeps the product in the path where work already happens, so order desk and finance do not context-switch into a graveyard system used only for audits.
The visible result is steadier order to cash. Order management is easier to inspect, and adjacent groups can join order desk and finance without a guided tour of someone's desktop.
