Story
Asana
ContentfulContentful Brings Institutional Knowledge onto Asana
Contentful, an information technology organization in Germany, uses Goals from Asana to support documentation for specialists and new hires.
Value results
| Category | Value result |
|---|---|
| Capability | Documentation stays visible to adjacent teams through Goals |
| Capability | Specialists and new hires work from the same Goals record for institutional knowledge |
| Capability | Institutional knowledge can be reviewed without waiting on a personal export |
Story
Information Technology work at Contentful spans more than one site, even when headquarters sits in Germany. Institutional knowledge was splitting across regional habits. Specialists and new hires asked for a shared way to run documentation without freezing local judgment.
Asana (Goals) is what they standardized on. Asana is a work management platform that helps teams track projects, goals, and cross-functional work in one place. Contentful uses it as the system of record for institutional knowledge, with specialists and new hires as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
