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Elastic@Citizens Financial

Citizens Financial Adopts Elastic for Detection Engineering

Citizens Financial, a financials organization in the United States, uses Elastic Search AI from Elastic to support detection engineering for detection engineers.

Value results

CategoryValue result
ProductivityHandoffs in detection engineering sit in a shared queue instead of a mailbox trail
Risk and complianceFewer stalled items because security telemetry has a clear owner
CapabilityNew joiners can see how detection engineering actually runs

Story

Inside Citizens Financial, detection engineering used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United States. Detection engineers needed a system that would still make sense after the original project team moved on.

Citizens Financial uses Elastic Search AI from Elastic as the working layer for security telemetry. Elastic builds search, observability, and security software on Elasticsearch, used to find information and investigate operational data. The practical change is simple: detection engineering has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What Citizens Financial gets from Elastic is a durable place to run detection engineering and a way for detection engineers to see the same security telemetry at the same time.

Relationship map

Citizens Financial uses Elastic, Fiserv, Intuit, Guidewire, AWS, HashiCorp, Anaplan, BMC, UiPath, Temenos, CrowdStrike, Salesforce. Shared with ABN AMRO, Accor, Adidas, Airbyte, Allstate. Industry: Financials. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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