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OpenText@Cisco

Cisco Extends DevOps Across Program Management

Cisco, an information technology organization in the United States, uses DevOps from OpenText to support program management for project and operations leads.

Value results

CategoryValue result
CapabilityCross-team delivery can be reviewed without waiting on a personal export
CapabilityNamed workflow replaces ad hoc routing for cross-team delivery
CapabilityProgram management stays visible to adjacent teams through DevOps

Story

Cisco did not need another dashboard that nobody opened. It needed program management to move. In the United States, project and operations leads already knew where cross-team delivery went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.

DevOps from OpenText is now in that path. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. The company treats it as production tooling for program management, which is why project and operations leads live in it rather than exporting from it once a quarter.

Cisco can show how cross-team delivery is handled today. That is the value: a repeatable way to run program management on software the rest of the industry already recognizes.

Relationship map

Cisco uses OpenText, Intuit, IBM, Proofpoint, Dassault Systemes, Pega, Infor, Smartsheet. Shared with AkzoNobel, Alcoa, Ally Financial, American Express GBT, Anheuser-Busch InBev. Industry: Information Technology. Value: Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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