Story
Coupa
CiplaCipla Modernizes Financial Close with Coupa
Cipla, a health care organization in India, uses Coupa Total Spend Management from Coupa to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because financial close has a clear owner |
| Productivity | Handoffs in record to report sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how record to report actually runs |
Story
Cipla grew financial close faster than the local tools around it. From India, health care teams still had to serve customers and internal partners who expected a straight answer. Controllers and shared services were the ones stitching the picture together by hand.
Rolling out Coupa Total Spend Management put record to report on Coupa. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. Cipla keeps the product in the path where work already happens, so controllers and shared services do not context-switch into a graveyard system used only for audits.
The visible result is steadier record to report. Financial close is easier to inspect, and adjacent groups can join controllers and shared services without a guided tour of someone's desktop.
