Story
Guidewire
CheckoutCheckout Modernizes Policy and Claims with Guidewire
Checkout, a financials organization in the United Kingdom, uses InsuranceSuite from Guidewire to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Capability | Underwriters and claims handlers work from the same InsuranceSuite record for policy and claims |
| Capability | Policy and claims can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for policy and claims |
Story
Checkout is based in the United Kingdom and runs financials operations at a scale where policy and claims cannot live in side channels. Underwriters and claims handlers were reconciling competing copies of the same work, which slowed insurance operations and hid who owned the next step.
The company runs insurance operations on Guidewire, with InsuranceSuite as the product underwriters and claims handlers actually open. Guidewire makes core insurance software for policy, billing, and claims used by property and casualty carriers. For Checkout, that means underwriters and claims handlers can open one workflow, see policy and claims, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for policy and claims.
