Story
Netskope
CheckoutCheckout Extends ZTNA Across Identity Operations
Checkout, a financials organization in the United Kingdom, uses ZTNA from Netskope to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because access control has a clear owner |
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | ZTNA is the governed place IAM and helpdesk use for identity operations |
Story
Inside Checkout, identity operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United Kingdom. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Checkout uses ZTNA from Netskope as the working layer for access control. Netskope provides security service edge products that inspect cloud and web traffic for data protection and threat defense. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Checkout gets from Netskope is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.
