Story
ADP
Cathay PacificCathay Pacific Standardizes Payroll on ADP
Cathay Pacific, an industrials organization in Hong Kong, uses ADP Lyric HCM from ADP to support pay operations for payroll teams.
Value results
| Category | Value result |
|---|---|
| Capability | Payroll processing can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for payroll processing |
| Capability | Pay operations stays visible to adjacent teams through ADP Lyric HCM |
Story
Industrials work at Cathay Pacific spans more than one site, even when headquarters sits in Hong Kong. Payroll processing was splitting across regional habits. Payroll teams asked for a shared way to run pay operations without freezing local judgment.
ADP (ADP Lyric HCM) is what they standardized on. ADP provides payroll, HR, tax, and workforce management software used by employers to run pay and people operations. Cathay Pacific uses it as the system of record for payroll processing, with payroll teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
