Story
OpenText
BookingBooking Extends DevOps Across Program Management
Booking, a consumer discretionary organization in the Netherlands, uses DevOps from OpenText to support program management for project and operations leads.
A DevOps rollout at Booking took program management out of inboxes and into a named queue.
“In the Netherlands, project and operations leads already knew where cross-team delivery went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.”
“OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through DevOps |
Story
Booking did not need another dashboard that nobody opened. It needed program management to move. In the Netherlands, project and operations leads already knew where cross-team delivery went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
DevOps from OpenText is now in that path. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. The company treats it as production tooling for program management, which is why project and operations leads live in it rather than exporting from it once a quarter.
Booking can show how cross-team delivery is handled today. That is the value: a repeatable way to run program management on software the rest of the industry already recognizes.
