Story
Fiserv
Berkshire HathawayBerkshire Hathaway Runs Banking Operations with Fiserv
Berkshire Hathaway, a financials organization in the United States, uses Fraud and Risk from Fiserv to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because core processing has a clear owner |
| Risk and compliance | Fraud and Risk is the governed place operations and product use for banking operations |
| Capability | New joiners can see how banking operations actually runs |
Story
Berkshire Hathaway grew core processing faster than the local tools around it. From the United States, financials teams still had to serve customers and internal partners who expected a straight answer. Operations and product were the ones stitching the picture together by hand.
Rolling out Fraud and Risk put banking operations on Fiserv. Fiserv provides financial services technology for banks, credit unions, and merchants, including processing, digital banking, and Clover. Berkshire Hathaway keeps the product in the path where work already happens, so operations and product do not context-switch into a graveyard system used only for audits.
The visible result is steadier banking operations. Core processing is easier to inspect, and adjacent groups can join operations and product without a guided tour of someone's desktop.
