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Microsoft@Baxter International

Baxter International Uses Dynamics 365 for Distributed Meetings

Baxter International, a health care organization in the United States, uses Dynamics 365 from Microsoft to support hybrid collaboration for employees and partners.

Value results

CategoryValue result
ProductivityFewer stalled items because distributed meetings has a clear owner
ProductivityHandoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail
CapabilityNew joiners can see how hybrid collaboration actually runs

Story

Health Care work at Baxter International spans more than one site, even when headquarters sits in the United States. Distributed meetings was splitting across regional habits. Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.

Microsoft (Dynamics 365) is what they standardized on. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. Baxter International uses it as the system of record for distributed meetings, with employees and partners as the primary operators and other groups coming in through the same queue.

Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.

Relationship map

Baxter International uses Microsoft, Workday, OpenText, Veeva, Cartesia, New Relic, IBM, OpenAI, Epic Systems, CyberArk, Pega, Sage. Shared with 1Password, ABB, ADNOC, Align Technology, Ally Financial. Industry: Health Care. Value: Productivity, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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