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storyUnited StatesInformation TechnologyProductivityRisk and complianceCapability

Story

Atlassian@Pipedrive

Atlassian at Pipedrive: Distributed Meetings

Pipedrive, an information technology organization in the United States, uses Atlas from Atlassian to support hybrid collaboration for employees and partners.

Value results

CategoryValue result
ProductivityHandoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail
Risk and complianceAtlas is the governed place employees and partners use for hybrid collaboration
CapabilityNew joiners can see how hybrid collaboration actually runs

Story

Pipedrive grew distributed meetings faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Employees and partners were the ones stitching the picture together by hand.

Rolling out Atlas put hybrid collaboration on Atlassian. Atlassian provides work management and DevOps software, including Jira and Confluence, used by software and business teams. Pipedrive keeps the product in the path where work already happens, so employees and partners do not context-switch into a graveyard system used only for audits.

The visible result is steadier hybrid collaboration. Distributed meetings is easier to inspect, and adjacent groups can join employees and partners without a guided tour of someone's desktop.

Relationship map

Pipedrive uses Atlassian, Qualtrics, Hugging Face, Freshworks, Microsoft. Shared with 8x8, Air Canada, Alcoa, Alcon, Altria. Industry: Information Technology. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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