Story
Atlassian
CyberArkAtlassian at CyberArk: Contract Routing
CyberArk, an information technology organization in Israel, uses Atlas from Atlassian to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in agreement management sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Atlas is the governed place legal and business owners use for agreement management |
| Capability | New joiners can see how agreement management actually runs |
Story
CyberArk grew contract routing faster than the local tools around it. From Israel, information technology teams still had to serve customers and internal partners who expected a straight answer. Legal and business owners were the ones stitching the picture together by hand.
Rolling out Atlas put agreement management on Atlassian. Atlassian provides work management and DevOps software, including Jira and Confluence, used by software and business teams. CyberArk keeps the product in the path where work already happens, so legal and business owners do not context-switch into a graveyard system used only for audits.
The visible result is steadier agreement management. Contract routing is easier to inspect, and adjacent groups can join legal and business owners without a guided tour of someone's desktop.
