Story
Asana
DoorDashAsana at DoorDash: Cross-team Delivery
DoorDash, a consumer discretionary organization in the United States, uses Workload from Asana to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Project and operations leads work from the same Workload record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
Story
DoorDash grew cross-team delivery faster than the local tools around it. From the United States, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. Project and operations leads were the ones stitching the picture together by hand.
Rolling out Workload put program management on Asana. Asana is a work management platform that helps teams track projects, goals, and cross-functional work in one place. DoorDash keeps the product in the path where work already happens, so project and operations leads do not context-switch into a graveyard system used only for audits.
The visible result is steadier program management. Cross-team delivery is easier to inspect, and adjacent groups can join project and operations leads without a guided tour of someone's desktop.
