Story
ARM Standardizes Resilience on Red Hat
ARM, an information technology organization in the United Kingdom, uses Red Hat Enterprise Linux from Red Hat to support reliability engineering for SRE and operations.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because backup and failover has a clear owner |
| Risk and compliance | Red Hat Enterprise Linux is the governed place SRE and operations use for reliability engineering |
| Capability | New joiners can see how reliability engineering actually runs |
Story
Information Technology work at ARM spans more than one site, even when headquarters sits in the United Kingdom. Backup and failover was splitting across regional habits. SRE and operations asked for a shared way to run reliability engineering without freezing local judgment.
Red Hat (Red Hat Enterprise Linux) is what they standardized on. Red Hat, an IBM company, provides enterprise open source platforms, including RHEL, OpenShift, and Ansible, for hybrid cloud. ARM uses it as the system of record for backup and failover, with SRE and operations as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.