Story
PayPal
ARMARM Runs Digital Commerce with PayPal
ARM, an information technology organization in the United Kingdom, uses Honey from PayPal to support digital commerce for ecommerce and payments teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because online checkout has a clear owner |
| Risk and compliance | Honey is the governed place ecommerce and payments teams use for digital commerce |
| Capability | New joiners can see how digital commerce actually runs |
Story
ARM grew online checkout faster than the local tools around it. From the United Kingdom, information technology teams still had to serve customers and internal partners who expected a straight answer. Ecommerce and payments teams were the ones stitching the picture together by hand.
Rolling out Honey put digital commerce on PayPal. PayPal offers digital payments, checkout, and merchant services used by consumers and businesses to send and receive money online. ARM keeps the product in the path where work already happens, so ecommerce and payments teams do not context-switch into a graveyard system used only for audits.
The visible result is steadier digital commerce. Online checkout is easier to inspect, and adjacent groups can join ecommerce and payments teams without a guided tour of someone's desktop.
