Story
Arcadis Runs Identity Operations with Netskope
Arcadis, an industrials organization in the Netherlands, uses Netskope Copilot from Netskope to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through Netskope Copilot |
Story
Arcadis grew access control faster than the local tools around it. From the Netherlands, industrials teams still had to serve customers and internal partners who expected a straight answer. IAM and helpdesk were the ones stitching the picture together by hand.
Rolling out Netskope Copilot put identity operations on Netskope. Netskope provides security service edge products that inspect cloud and web traffic for data protection and threat defense. Arcadis keeps the product in the path where work already happens, so IAM and helpdesk do not context-switch into a graveyard system used only for audits.
The visible result is steadier identity operations. Access control is easier to inspect, and adjacent groups can join IAM and helpdesk without a guided tour of someone's desktop.