Story
Grafana Labs
AlteryxAlteryx Brings Application Health onto Grafana Labs
Alteryx, an information technology organization in the United States, uses Loki from Grafana Labs to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Capability | Application health can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for application health |
| Capability | Production support stays visible to adjacent teams through Loki |
Story
Inside Alteryx, production support used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. SREs and developers needed a system that would still make sense after the original project team moved on.
Alteryx uses Loki from Grafana Labs as the working layer for application health. Grafana Labs builds open observability software for dashboards, logs, traces, and metrics, with Grafana Cloud as the hosted option. The practical change is simple: production support has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Alteryx gets from Grafana Labs is a durable place to run production support and a way for SREs and developers to see the same application health at the same time.
