Customer
Wayfair
Wayfair is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Wayfair customer value stories
Genesys@Wayfair
Consumer Discretionary teams at Wayfair treat Genesys as the working layer for omnichannel service.
Salesforce@Wayfair
Consumer Discretionary teams at Wayfair treat Salesforce as the working layer for customer data operations.
Cartesia@Wayfair
When spoken interfaces outgrew homegrown tracking, Wayfair brought in Cartesia.
Snowflake@Wayfair
Data scientists and ML engineers at Wayfair review feature pipelines in Snowflake Data Cloud rather than in personal files.
Dataiku@Wayfair
Wayfair uses Dataiku to query shared, documented data instead of competing desktop extracts.
Red Hat@Wayfair
When backup and failover outgrew homegrown tracking, Wayfair brought in Red Hat.