Customer
Viking Cruises
Viking Cruises is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Viking Cruises customer value stories
BMC@Viking Cruises
Viking Cruises runs shared services on BMC so ownership is obvious when work stalls.
Shopify@Viking Cruises
Shared Shopify POS workspaces help Viking Cruises keep digital commerce honest across teams.
Snowflake@Viking Cruises
Analysts and finance partners at Viking Cruises review governed analytics in Cortex AI rather than in personal files.
OpenText@Viking Cruises
Teams at Viking Cruises moved distributed meetings onto OpenText after local tools started to collide.
Twilio@Viking Cruises
When support tickets outgrew homegrown tracking, Viking Cruises brought in Twilio.
Zoom@Viking Cruises
Teams at Viking Cruises moved institutional knowledge onto Zoom after local tools started to collide.