Customer
Vale
Vale is a materials organization based in Brazil. Operating teams there use enterprise software to run customer, data, and internal processes.
All Vale customer value stories
Twilio@Vale
When support tickets outgrew homegrown tracking, Vale brought in Twilio.
Atlassian@Vale
Vale uses Bitbucket to run reliable video and chat for people who are rarely in the same room.
Hexagon@Vale
Vale asked for a cleaner operating picture of operations visibility. Hexagon is what they run.
Siemens Digital Industries Software@Vale
Vale standardized operations visibility on Siemens Digital Industries Software instead of keeping parallel copies.
Pega@Vale
Vale uses Pega Process AI to take incidents and requests through a single workflow instead of email chains.
HashiCorp@Vale
Vault sits in the daily path at Vale, especially for developers and AppSec.
Nutanix@Vale
Vale standardized model serving on Nutanix instead of keeping parallel copies.