Customer

Tripadvisor
Tripadvisor is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Tripadvisor customer value stories
Cisco@
Tripadvisor
Tripadvisor uses Cisco Meraki to serve sites and APIs from a global edge instead of a single origin under load.
MongoDB@
Tripadvisor
When feature pipelines outgrew homegrown tracking, Tripadvisor brought in MongoDB.
Qlik@
Tripadvisor
In the United States, Tripadvisor relies on Qlik for applied machine learning.
Siemens Digital Industries Software@
Tripadvisor
In the United States, Tripadvisor relies on Siemens Digital Industries Software for engineering design.
Microsoft Azure@
Tripadvisor
Shared Microsoft Fabric workspaces help Tripadvisor keep data platform operations honest across teams.
Pega@
Tripadvisor
Tripadvisor folded Pega Customer Service into back-office automation so operations analysts share one view of repetitive desktop work.
GitLab@
Tripadvisor
Tripadvisor asked for a cleaner operating picture of infrastructure as code. GitLab is what they run.
OpenText@
Tripadvisor
Specialists and new hires at Tripadvisor review institutional knowledge in OpenText Content Cloud rather than in personal files.
PagerDuty@
Tripadvisor
PagerDuty Operations Cloud became the place Tripadvisor uses to page the right people and keep a timeline of what changed.
Stripe@
Tripadvisor
Stripe Billing sits in the daily path at Tripadvisor, especially for finance and product.
SAS@
Tripadvisor
Consumer Discretionary teams at Tripadvisor treat SAS as the working layer for applied machine learning.