Customer

Starbucks
Starbucks is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Starbucks customer value stories
monday.com@
Starbucks
Starbucks folded monday work management into documentation so specialists and new hires share one view of institutional knowledge.
Intuit@
Starbucks
Credit Karma sits in the daily path at Starbucks, especially for FP&A.
PayPal@
Starbucks
Starbucks folded PayPal Working Capital into monetization so finance and product share one view of subscription billing.
Qlik@
Starbucks
Starbucks folded Qlik Replicate into partner data exchange so data platform and lines of business share one view of secure data sharing.
SAS@
Starbucks
In the United States, Starbucks relies on SAS for partner data exchange.
Teradata@
Starbucks
Starbucks runs partner data exchange on Teradata so ownership is obvious when work stalls.
Adobe@
Starbucks
A Adobe Analytics rollout at Starbucks took research and listening out of inboxes and into a named queue.
Pega@
Starbucks
When IT service requests outgrew homegrown tracking, Starbucks brought in Pega.