Customer

Ralph Lauren
Ralph Lauren is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Ralph Lauren customer value stories
Cartesia@
Ralph Lauren
Consumer Discretionary teams at Ralph Lauren treat Cartesia as the working layer for operations automation.
HubSpot@
Ralph Lauren
HubSpot CRM became the place Ralph Lauren uses to keep customer context in one place instead of scattered spreadsheets.
Sage@
Ralph Lauren
Teams at Ralph Lauren moved supply and production planning onto Sage after local tools started to collide.
Shopify@
Ralph Lauren
In the United States, Ralph Lauren relies on Shopify for omnichannel retail.
DocuSign@
Ralph Lauren
A Web Forms rollout at Ralph Lauren took program management out of inboxes and into a named queue.
Salesforce@
Ralph Lauren
Ralph Lauren standardized customer profiles on Salesforce instead of keeping parallel copies.
CyberArk@
Ralph Lauren
A Privilege Cloud rollout at Ralph Lauren took email security out of inboxes and into a named queue.
Ansys@
Ralph Lauren
Ralph Lauren standardized simulation on Ansys instead of keeping parallel copies.