customer
Customer

Norfolk Southern
Norfolk Southern is a industrials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Norfolk Southern customer value stories
Industrials
United States
Appian@
Norfolk Southern
A Appian AI rollout at Norfolk Southern took back-office automation out of inboxes and into a named queue.
Industrials
United States
Cadence@
Norfolk Southern
Norfolk Southern runs plant and field operations on Cadence so ownership is obvious when work stalls.
Industrials
United States
IBM@
Norfolk Southern
Teams at Norfolk Southern moved workload migration onto IBM after local tools started to collide.
Industrials
United States
Autodesk@
Norfolk Southern
AutoCAD became the place Norfolk Southern uses to test options digitally before committing shop-floor time.