Customer
Niantic
Niantic is a communication services organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Niantic customer value stories
Databricks@Niantic
When governed analytics outgrew homegrown tracking, Niantic brought in Databricks.
Elastic@Niantic
Kibana sits in the daily path at Niantic, especially for SREs and developers.
New Relic@Niantic
Niantic standardized application health on New Relic instead of keeping parallel copies.
IBM@Niantic
In the United States, Niantic relies on IBM for reliability engineering.
Fortinet@Niantic
IAM and helpdesk at Niantic review access control in FortiSASE rather than in personal files.
SAS@Niantic
Communication Services teams at Niantic treat SAS as the working layer for enterprise reporting.
Unity@Niantic
Unity is how Niantic keeps operations visibility visible to people who have to act on it.
Microsoft Azure@Niantic
Teams at Niantic moved workload migration onto Microsoft Azure after local tools started to collide.
Netskope@Niantic
Niantic uses Netskope Copilot to see host activity in one console instead of waiting on local logs.
SAP@Niantic
Niantic asked for a cleaner operating picture of procurement and payables. SAP is what they run.
Oracle@Niantic
Communication Services teams at Niantic treat Oracle as the working layer for source to pay.
Zendesk@Niantic
Niantic runs omnichannel service on Zendesk so ownership is obvious when work stalls.