Customer
NHS England
NHS England is a health care organization based in the United Kingdom. Operating teams there use enterprise software to run customer, data, and internal processes.
All NHS England customer value stories
HashiCorp@NHS England
Terraform sits in the daily path at NHS England, especially for developers and AppSec.
Zendesk@NHS England
NHS England standardized support tickets on Zendesk instead of keeping parallel copies.
CyberArk@NHS England
IAM and helpdesk at NHS England review access control in Endpoint Privilege Manager rather than in personal files.
Smartsheet@NHS England
NHS England uses Dynamic View to run reliable video and chat for people who are rarely in the same room.
Atlassian@NHS England
When distributed meetings outgrew homegrown tracking, NHS England brought in Atlassian.
Cloudflare@NHS England
NHS England standardized edge delivery on Cloudflare instead of keeping parallel copies.
Epic Systems@NHS England
Teams at NHS England moved regulated content onto Epic Systems after local tools started to collide.
OpenText@NHS England
IT Operations sits in the daily path at NHS England, especially for specialists and new hires.
Genesys@NHS England
NHS England asked for a cleaner operating picture of contact center routing. Genesys is what they run.