Customer
Konami
Konami is a consumer discretionary organization based in Japan. Operating teams there use enterprise software to run customer, data, and internal processes.
All Konami customer value stories
Zendesk@Konami
When support tickets outgrew homegrown tracking, Konami brought in Zendesk.
Shopify@Konami
Konami runs omnichannel retail on Shopify so ownership is obvious when work stalls.
Dassault Systemes@Konami
CATIA sits in the daily path at Konami, especially for analysts and design leads.
Adobe@Konami
Adobe Analytics sits in the daily path at Konami, especially for CX and people teams.
Snowflake@Konami
Cortex AI became the place Konami uses to move operational events between systems as they happen.
Stripe@Konami
Stripe Payments sits in the daily path at Konami, especially for finance and product.
VMware@Konami
A Aria rollout at Konami took applied AI delivery out of inboxes and into a named queue.