Customer

Konami
Konami is a consumer discretionary organization based in Japan. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Konami uses Zendesk, Shopify, Dassault Systemes, Adobe, Snowflake, Stripe, VMware. Industry: Consumer Discretionary. Drag nodes, filter types, or expand a node to follow more commonalities.
All Konami customer value stories (7)
Zendesk@
Konami
When support tickets outgrew homegrown tracking, Konami brought in Zendesk.
Shopify@
Konami
Konami runs omnichannel retail on Shopify so ownership is obvious when work stalls.
Dassault Systemes@
Konami
CATIA sits in the daily path at Konami, especially for analysts and design leads.
Adobe@
Konami
Adobe Analytics sits in the daily path at Konami, especially for CX and people teams.
Snowflake@
Konami
Cortex AI became the place Konami uses to move operational events between systems as they happen.
Stripe@
Konami
Stripe Payments sits in the daily path at Konami, especially for finance and product.
VMware@
Konami
A Aria rollout at Konami took applied AI delivery out of inboxes and into a named queue.