Customer

Illinois Tool Works
Illinois Tool Works is a industrials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Illinois Tool Works customer value stories
Genesys@
Illinois Tool Works
Shared Predictive Engagement workspaces help Illinois Tool Works keep customer support honest across teams.
Palantir@
Illinois Tool Works
Illinois Tool Works uses Palantir AIP to train and ship models on the same lakehouse the business already trusts.
Databricks@
Illinois Tool Works
When feature pipelines outgrew homegrown tracking, Illinois Tool Works brought in Databricks.
SAP@
Illinois Tool Works
Teams at Illinois Tool Works moved procurement and payables onto SAP after local tools started to collide.
Synopsys@
Illinois Tool Works
Illinois Tool Works folded Synopsys EDA into virtual testing so analysts and design leads share one view of simulation.