Customer
Enel Americas
Enel Americas is a utilities organization based in Chile. Operating teams there use enterprise software to run customer, data, and internal processes.
All Enel Americas customer value stories
Genesys@Enel Americas
In Chile, Enel Americas relies on Genesys for omnichannel service.
Nutanix@Enel Americas
Enel Americas standardized model serving on Nutanix instead of keeping parallel copies.
Siemens Digital Industries Software@Enel Americas
Enel Americas standardized operations visibility on Siemens Digital Industries Software instead of keeping parallel copies.
Salesforce@Enel Americas
Utilities teams at Enel Americas treat Salesforce as the working layer for customer service operations.
Dropbox@Enel Americas
DocSend became the place Enel Americas uses to keep procedures next to the work so people do not hunt through inboxes.