Customer
CMS Energy
CMS Energy is a utilities organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
CMS Energy uses Coupa, Freshworks, Proofpoint, monday.com, Confluent, DocuSign, Genesys, Snowflake. Industry: Utilities. Drag nodes, filter types, or expand a node to follow more commonalities.
All CMS Energy customer value stories (8)
Coupa@CMS Energy
Teams at CMS Energy moved procurement and payables onto Coupa after local tools started to collide.
Freshworks@CMS Energy
Teams at CMS Energy moved contact center routing onto Freshworks after local tools started to collide.
Proofpoint@CMS Energy
Teams at CMS Energy moved access control onto Proofpoint after local tools started to collide.
monday.com@CMS Energy
monday CRM became the place CMS Energy uses to track work in a shared system rather than status decks that go stale.
Confluent@CMS Energy
Flink on Confluent sits in the daily path at CMS Energy, especially for data scientists and ML engineers.
DocuSign@CMS Energy
DocuSign eSignature became the place CMS Energy uses to keep procedures next to the work so people do not hunt through inboxes.
Genesys@CMS Energy
Shared Genesys Cloud CX workspaces help CMS Energy keep customer support honest across teams.
Snowflake@CMS Energy
When secure data sharing outgrew homegrown tracking, CMS Energy brought in Snowflake.