Customer
Chipotle
Chipotle Mexican Grill, Inc. is an American multinational fast-casual restaurant chain specializing in custom-made bowls, tacos, and burritos, with a commitment to fresh, high-quality, and responsibly sourced ingredients. Established in 1993, the company operates over 3,800 company-owned restaurants and is headquartered in Newport Beach, California.
All Chipotle customer value stories
Appian@Chipotle
Appian Platform became the place Chipotle uses to hand stable, rules-based tasks to software robots so people handle exceptions.
Microsoft Azure@Chipotle
Microsoft Fabric became the place Chipotle uses to keep critical services recoverable across regions instead of a single room of servers.
Freshworks@Chipotle
Chipotle runs omnichannel service on Freshworks so ownership is obvious when work stalls.
Dassault Systemes@Chipotle
Dassault Systemes is how Chipotle keeps operations visibility visible to people who have to act on it.