Customer
Barrick Gold
Barrick Gold is a materials organization based in Canada. Operating teams there use enterprise software to run customer, data, and internal processes.
All Barrick Gold customer value stories
PagerDuty@Barrick Gold
On-call rotations at Barrick Gold review on-call response in Customer Service rather than in personal files.
MongoDB@Barrick Gold
Barrick Gold uses Atlas Vector Search to query shared, documented data instead of competing desktop extracts.
AVEVA@Barrick Gold
Barrick Gold runs change control on AVEVA so ownership is obvious when work stalls.
UiPath@Barrick Gold
Operations analysts at Barrick Gold review repetitive desktop work in Test Suite rather than in personal files.
Databricks@Barrick Gold
A Databricks Data Intelligence Platform rollout at Barrick Gold took applied machine learning out of inboxes and into a named queue.
IBM@Barrick Gold
Barrick Gold runs applied AI delivery on IBM so ownership is obvious when work stalls.
Zendesk@Barrick Gold
Barrick Gold asked for a cleaner operating picture of contact center routing. Zendesk is what they run.
Dataiku@Barrick Gold
Materials teams at Barrick Gold treat Dataiku as the working layer for real-time operations.
DocuSign@Barrick Gold
Teams at Barrick Gold moved distributed meetings onto DocuSign after local tools started to collide.
ADP@Barrick Gold
Materials teams at Barrick Gold treat ADP as the working layer for pay operations.